Privacy Policy

Last updated: 9/1/2026

Overview

L & J Septic Services (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you schedule an inspection or contact us through our website.

Information We Collect

We may collect:

  • Your name, phone number, email address, and property address
  • Scheduling details you enter at checkout (property address, preferred dates, access notes)
  • Payment details (processed securely by Stripe — we do not store or see your card numbers)
  • Basic technical information (browser type, IP address, etc.) for security and analytics

How We Use Your Information

We use your information to:

  • Schedule and complete septic inspections
  • Communicate with you about your appointment
  • Send your inspection report and photos
  • Improve our website and customer experience

Sharing of Information

We do not sell or rent your information. We only share data with trusted service providers such as Stripe (for payments) or email systems used to communicate with you. These providers maintain strict industry security standards.

Analytics & Cookies

We use Google Analytics 4 to understand how visitors find and use this site — which pages get read, which service areas draw interest, and where people leave. This helps us write more useful content and fix what is not working.

Google Analytics sets cookies in your browser and collects information such as pages viewed, approximate location derived from IP address, device and browser type, and how you arrived at the site. We do not use it to identify you personally, and we do not combine analytics data with your booking or contact information.

  • We do not sell your data or share it with advertisers
  • We do not run advertising or retargeting pixels on this site
  • You can opt out entirely using Google’s browser add-on at tools.google.com/dlpage/gaoptout, or by blocking cookies in your browser
  • Most browsers also offer a Do Not Track setting and private browsing mode

Blocking analytics does not affect your ability to use the site, read anything on it, or book an inspection.

Payments

All payments are processed by Stripe. We never store or handle your full credit card details. Stripe uses industry-standard encryption and security compliance (PCI-DSS Level 1).

Your Rights

You may request access to or deletion of your personal information by contacting us at Jared@ljseptic.com.

Contact Us

For any questions or concerns regarding this policy, please contact us at Jared@ljseptic.com or call 704-495-7855.